We are committed to ensuring your satisfaction with Joint Genesis.

Money-Back Guarantee

When you purchase Joint Genesis through BestJointCare-US.com, you are protected by the manufacturer’s 60-day or 180-day 100% money-back guarantee (based on the package purchased).

How to Request a Refund

1. Contact the official Joint Genesis support team via the information in your order confirmation email.

2. Provide your order number and refund request.

3. Return any remaining bottles (even empty) to the designated return address.

After the return is processed, you’ll receive a full refund — no questions asked.